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Tech · Video brief

NHS to use AI on its app to direct patients to appropriate services

The Guardian· Jul 4, 2026 · 10:52 PM · 3 views

Discover how the NHS is integrating AI to streamline patient services in England. As part of a major modernization effort, AI will direct 200,000 patients to the right care, potentially reducing GP queues by 29%. However, experts raise concerns about privacy and the need for a comprehensive AI strategy. Will this technological leap enhance healthcare or pose new challenges? #NHS #HealthcareInnovation #AI #PatientCare #TechInHealth

Originally reported by The Guardian. Read the full story →

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NHS to use AI on its app to direct patients to appropriate services

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