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Tech · Video brief

NHS app to use AI to determine which service best for patients

BBC News· Jul 4, 2026 · 10:52 PM · 2 views

The NHS app is integrating AI to guide patients to the most suitable healthcare services, such as GPs, pharmacies, or self-care. A trial in Sussex showed a significant reduction in phone queues, allowing doctors more time for critical tasks. This initiative is part of a £10 billion tech investment aimed at enhancing healthcare accessibility. #AI #Healthcare #NHS #Innovation #PatientCare

Originally reported by BBC News. Read the full story →

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NHS app to use AI to determine which service best for patients

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